Alin Mateescu

Alin Mateescu is an experienced IT professional with a solid background in service desk management and technical support. Currently serving as Service Desk Manager at Bitdefender since February 2018, Alin has progressed through various roles including Service Desk Team Lead and Service Desk Engineer, responsible for resolving hardware and software incidents, optimizing IT infrastructure, and providing support to internal users. Previous experience includes roles as a Technical Support Engineer at Bitdefender, where Alin offered remote support to external customers, and as an M&S Engineer at SIMartis Telecom, focusing on server monitoring and client application support. In earlier positions at Rodax Management, Alin specialized in hardware and software installation, troubleshooting, and network infrastructure deployment. Alin holds a Bachelor of Technology in CAD/CADD Drafting and/or Design Technology from Edmond Nicolau Technical College.