Mark Young

Mark Young (M0MYG) is a seasoned professional in the technology sector with a diverse background in customer success, technical support, and engineering. Currently serving as a Customer Success Manager at Bitdefender since April 2023, Mark has previously held positions including Business Technical Support Engineer and Technical Support Engineer at LogPoint from July 2021 to January 2023. Prior experience includes roles as an Infrastructure Engineer at Siemens Digital Industries Software, Operations Engineer at Telensa, and Senior Technical Support Engineer at Coriant, Inc. Mark's extensive career also features significant tenure at Tellabs, where contributions included tier 1 technical support for major telecommunications clients, and earlier roles in transmission engineering and customer support at RSL COM and GPT Telecomms. Mark holds a Certificate of Higher Education in Information Technology from the University of Staffordshire.