Violeta Micu is a seasoned professional in business analysis and operations, currently serving as a Sr. Business Analyst at Bitdefender since January 2024. Prior experience includes roles as a Senior Business Operations Analyst and Business Analyst at Gen™ and Avira, where Violeta specialized in defining engineering requirements, documenting projects using Agile methodology, and implementing system improvements. Violeta has also worked as a Key Account Manager at Depanero, focusing on managing relationships with EMEA service partners, and has held various customer service roles across notable companies like Vodafone Romania and Orange Romania. Violeta holds a degree in politics and diplomacy from Spiru Haret University and has a rich background in customer service analytics and reporting.
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