Mohammad Aghaei

Mohammad Aghaei is currently the HNWI Customer Retention & Experience Manager at Bitex.ir and the CRM & Sales Manager at خانه سرمایه. With a strong foundation in business administration from Islamic Azad University, they have extensive experience in customer experience management, having previously held roles such as CRM Manager at Khanoumi and Head of Customer Care at Mofid Securities. Over the years, Mohammad has focused on designing effective call centers and CRM systems, building high-performing teams, and leveraging data-driven insights to enhance customer satisfaction and retention. Their commitment to creating exceptional customer experiences has consistently driven increased customer lifetime value and revenue growth.