Martin Estermann is the Head of Enterprise Service Management at BitHawk AG, where they focus on digitalizing corporate processes. With extensive experience in IT Service Management, Martin has worked in various roles, including IT Service Management Engineer and Test Manager at Bison IT Services AG, and Teamleader Service Automation and Development at BitHawk AG. They have a strong background in ITIL, Quality Assurance, and Software Documentation, complemented by a CAS in Requirement Engineering from Hochschule für Wirtschaft Zürich HWZ. Martin has also developed their skills through various educational experiences in English language and IT across the globe.
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