Bitly is a URL shortening service and a link management platform.

Information Technology

Bitly

Bitly's headquarters in New York, NY, United States

The Denver office focuses on product design, software engineering, and marketing analysis to drive innovation.

Denver

The Berlin office focuses on customer support, sales operations, finance, and engineering to drive global business success.

Berlin

Peter Krivkovich

Delaney Phelps

Jerome Alabado

Oran Mizrahi

The Engineering and Development team at Bitly focuses on creating and enhancing the company's URL shortening service and link management platform. This team is responsible for building robust software solutions, improving system performance, ensuring high-quality code through testing and QA processes, and implementing scalable infrastructure to support growth and innovation in link management technology.

Engineering and Development

This department oversees the development, design, and marketing of products to ensure they meet consumer needs and drive business growth.

Product Management

This department focuses on designing, developing, and testing software solutions to meet organizational needs.

Software Development

This department focuses on ensuring customer satisfaction and engagement by managing relationships and support throughout the customer journey.

Customer Success

This department is responsible for managing client relationships and ensuring customer satisfaction through effective account strategies.

Account Management

The Customer Success and Support team at Bitly is dedicated to ensuring a seamless experience for users of the URL shortening and link management platform. They provide proactive support, manage onboarding processes, and foster strong relationships with customers to maximize engagement and satisfaction. By addressing inquiries and offering tailored solutions, this team plays a critical role in driving customer retention and success.

Bitly

Org chart

Teams

Engineering and Development

Product Management

Software Development

Customer Success

Account Management

Customer Success and Support

Offices

Bitly

Org chart

Teams

Engineering and Development

Product Management

Software Development

Customer Success

Account Management

Customer Success and Support

Offices

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