Kendra Bissonnette is a dynamic Customer Success and growth leader currently serving as Head of Customer Success for the Americas at Bitrise. With a proven track record across various roles at Brandwatch, including Senior Director and Vice President, they focused on scaling post-sales organizations and driving customer retention, achieving an average Gross Revenue Retention of 83%. Kendra has demonstrated expertise in building high-performing teams, developing strategic customer relationships, and driving revenue growth, all while ensuring exceptional value for clients. They hold a Bachelor of Arts in Communications from Northeastern University, graduating Magna Cum Laude.
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