Shivani Shah is currently the Head of Operations at BITS Group, where they oversee key functions to deliver high-quality IT managed services to small and medium-sized enterprises. Previously, they served as Head of Programmes at The Patients Association, where they focused on patient engagement and collaborative project management aimed at improving health outcomes. Shivani has held roles such as Careers Manager at Nower Hill High School and Employer Engagement Adviser at the London School of Economics. Their early career included positions as a Consultant at Hudson and a Recruitment Consultant at Venn Group, specializing in the NHS finance sector. Shivani earned a BSc in Psychology from the University of Kent.
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