André Marques

André Marques is a Product Analyst at BitSight, with a career spanning several roles since April 2018, including Insurance Solutions Analyst and Data & Operations Analyst for Strategic Partnerships. Responsibilities include collaborating with various teams to enhance the customer experience, addressing technical data requests, supporting onboarding processes, and monitoring performance metrics. Prior to BitSight, André served as a Customer Service Agent at Altice Portugal, specializing in customer churn and loyalty, where proficiency in managing high call volumes and resolving customer inquiries was demonstrated. André holds an educational background from Escola Superior de Desporto de Rio Maior.