Henrique Freitas is an experienced professional in operations and service transformation, currently serving as Director of Operations | Data Management at Bitsight since November 2025. Prior to this role, Henrique was at FARFETCH from March 2021 to November 2025, holding positions including Head of Service Transformation and Customer Service Transformation Manager, focusing on automation enablement, customer communications, and service transformation projects. Earlier experience includes a tenure at Accenture as a Technology Strategy & Advisory Manager. Henrique holds a Master's degree in Management from Nova School of Business and Economics and SGH Warsaw School of Economics, as well as a Bachelor's degree in Economics from FEP U. Porto.
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