Ruben Abreu

Ruben Abreu is a seasoned professional with extensive experience in technical support and research roles, currently serving as a Senior Technical Support Analyst at BitSight since May 2017. In this position, Ruben has contributed to process improvement, mentored junior analysts, and managed complex technical issues while also enhancing new hire training materials. Prior to this role, Ruben was a Technical Support Analyst at BitSight and previously held positions as a Quality Assurer and Technical Researcher, focusing on network and infrastructure information. Ruben's earlier experience includes a technical research role at Milestone Consulting and a student internship at Diário de Notícias. Ruben holds a Master's degree in Communication and Information Technologies and a Licentiate degree in Political Science from ISCTE - Instituto Universitário de Lisboa.