Rui Rio Torto is an experienced Customer Success Manager with a robust background in client support and onboarding. Currently at Bitsight since February 2024, Rui has previously held positions including Customer Success and Onboarding Manager at Pixie, where responsibilities included optimizing onboarding processes, and Customer Success Manager at Brixel, focusing on client conversion and communication strategies. With experience in sales from TheFork and customer service for the Brazilian market at GoodBarber, Rui has demonstrated skills in maintaining customer satisfaction and retention. Rui's career also includes project management at Matobra, where a charity auction raised significant funds for children’s welfare. Academic credentials include a Master's degree in Marketing from Iscte - Instituto Universitário de Lisboa and a Licentiate degree in Economics from Nova School of Business and Economics.
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