Cesar Basilico is a travel and financial industry professional with extensive experience in operational, technical, commercial, financial, and legal aspects of the business. They have held various managerial roles at American Express and other organizations, focusing on team management, project development, customer service, and budget management. Currently, Cesar serves as a Customer Support Manager and KYC Manager at Bitso, where they lead a high-performance team and develop strategies to enhance customer satisfaction. Their contributions have been recognized with awards for excellence in service, including the 2015 President Excellence Award and the 2012 Pinnacle Excellence Award.
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