Julia Cunha is a seasoned professional with extensive experience in process improvement and implementation, particularly in the fintech and consulting sectors. Currently serving as a Process Improvement & Implementation Supervisor at Bitso since June 2021, Julia has successfully enhanced KYC and Customer Support workflows, ensuring operational efficiency and regulatory compliance. Previous roles include KYC Senior Specialist and Financial Risk Consultant at KPMG Brazil, where Julia provided insights into financial regulations and risk management. With a solid foundation in manufacturing as a Process Consultant at BPi Working Group and an Assembly and Painting Engineer at Toyota do Brasil, Julia holds an MBA in Project Management and a Master's in Strategic Business Management, supported by a Bachelor's degree in Industrial Engineering.
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