Marjorie Borlagdan

Marjorie Borlagdan possesses diverse experience in operations and customer service roles across multiple companies. Starting as a Technical Support Specialist at Sitel Group, Marjorie developed skills in managing customer technical concerns while maintaining site goals and KPI scores for both Lexmark and Hewlett-Packard. Marjorie's expertise expanded to real-time workforce management at Concentrix, where accurate scheduling and agent availability were prioritized. Subsequent positions included Operations Executive and Head of Operations and Marketing at Fire Phoenix Trading LLC., followed by Operations Manager at International Luxury Associates LTD and Bitunix. Marjorie holds a degree in Office Administration from the Polytechnic University of the Philippines.