Clay Sones

Customer Success Operations Manager | Head of Billing at Bitwarden

Clay Sones has a diverse work experience spanning over four decades. Clay is currently working at Bitwarden as the Customer Success Operations Manager and Head of Billing, a role they have held since June 2021. Prior to this, Clay worked as a Customer Success Specialist at Bitwarden starting in October 2020.

Before joining Bitwarden, Clay co-founded and served as the COO of The Green New Box in 2019.

From 2017 to 2020, Clay worked at Holdings Manager, LLC. as a Principal Consultant. Clay provided services such as SEC Filings Management, Unified Consultant Database Distributions, RFP Preparations, and other holdings-related tasks.

Clay also held various positions at Hodges Capital Management, Stuart Frankel & Co. Inc., Barrow, Hanley, Mewhinney & Strauss, and CR Technical Consulting, among others, where they gained experience in investing operations, institutional trading, technical support, and consulting.

At Regency Electronics, Clay built custom personal computers for residential clients and provided support for virus infections, internet connectivity issues, application training, and general technical support.

Overall, Clay Sones has a wide range of experience in customer success, operations management, consulting, and technology roles throughout their career.

Clay Sones has a Bachelor of Business Administration (BBA) degree in Corporate Finance from Texas A&M University-Commerce, which they obtained from 2010 to 2012. Prior to that, they attended Dallas College North Lake Campus in 2010, where they pursued an Associate of Science (AS) degree in Computer Science. In 2003 to 2004, Clay attended Ouachita Baptist University and studied Bible/Biblical Studies.

Additionally, Clay has obtained several certifications including Trusted Digital Advisor, Google Analytics Individual Qualification, Google AdWords Shopping Advertising from Google in 2017. Clay is also an Alexa Certified Developer, although the specific year of certification is unknown. Furthermore, Clay has acquired the certifications of Series 25, Series 55, and Series 7 from the Financial Industry Regulatory Authority (FINRA), although the exact years of completion are not specified.

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