D365 CRM and ERP practitioner in Bangladesh. We have some dedicated teams to work on different D365 product verticals. We have in-house functional and technical consultants. 

We have our partner based on locally and globally.

MS D365 CE:
Sales: Customization, BP/WF/PA Development, Dashboard/Chart/Plugin/PCF Control/Web Resource, Security/Field Security Profile config., SP Integration with D365, Reporting/Email Automation/Doc Template, Sales Goal/KPI/Rollup/Performance Matrix & reporting, Customer Journey/Onboarding process/Automation/Prod catalog/Pricing.

Tenant: Config Env/Security/Security Groups, Maintain Sandbox/Prod env, Business Unit/Team/User Mgt

CS: Incident Mgt, Automatic Case Creation, SLA Mgt, Automatic Requirement/Resource Booking, Omnichannel with CIF fw, Build PCF Control for reporting

FS: Customer Agreement Mgt, WO creation based on Incident, CS Asset Mgt, Inventory and Purchase Mgt., Product and Labor Mgt., Expense and Actuals tracking, Invoicing and Payment, Resource Scheduling using URS, Activity Tracking, Bing Maps integration, RSO, Schedule board, FF Mgt with RS scheduling.

Marketing: Generate Campaign, Marketing list/Segmentation, Templates generation, Email/SMS Marketing, D365 Realtime marketing., Lead Generation, SMS/Telephony integration

PSA: Contract Mgt, Onboarding, Config Resourcing/Contracting Unit for Billing/Costing, Scheduling, Integration with MS Projects, Time and Material Mgt, Item based/Time and Material based Config, Time entry for resources., Time and expense approvals., Billing and Invoicing, Payments, Resource Scheduling.

RPA: MS Flow/Power A., WFs, RPA (Desktop Flow), PVA 
PowerApps: Model Driven, Canvas Apps, AI and Cognitive Service, Dataverse, D365 Portal 

MS Teams App: Virtual App, Patient payments/Questionnaire/Survey, Video consulting through MS Teams, Integration with Dynamics & FHIR 

Integration: Stripe, Mirth, Nuance, MD Toolbox, Navicure, Concord Faxing, Twilio, Mitel, Athena 
Reporting: PowerBI, SSRS, HTML

Bizzntek Ltd.

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