J H.

J H. has extensive experience in customer support and language instruction, currently serving as a Customer Support Representative at Mews since March 2022 and a Customer Care Specialist at Bizzon since April 2020. With over 2.5 years of expertise in addressing client inquiries via the Zendesk system, conducting online training in both French and English, and assisting with hotel rollouts, J H. has demonstrated proficiency in technical issue resolution and documentation translation. Previous roles include teaching French at Lingoteka, working as a Travel Specialist, and various positions in hospitality, highlighting a strong background in client relations and communication. J H. holds a Master's degree in Teaching English and French as a Second or Foreign Language from the University of Zadar and a Bachelor's degree in French and English Language and Literature.