Matthew Pender is an experienced professional in ticketing operations and management, currently serving as the Director of Ticketing Operations at the Birmingham-Jefferson Convention Complex since October 2025. Prior roles include Director of Ticketing & Attractions at MGM Resorts International, where Matthew led operations for multiple venues and attractions, achieving substantial ticket sales and revenue growth. Previous experience encompasses various positions within MGM Resorts and other companies, focusing on operational excellence, team leadership, and customer satisfaction. Matthew holds a Bachelor's degree in Applied Business Management and several certificates from Brigham Young University - Idaho, reflecting a strong educational foundation in business, management, and leadership skills.
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