Letícia V.

Letícia V. is a seasoned professional with extensive experience in project management and community relations, currently serving as a Trust and Safety Project Manager at BlaBlaCar since January 2022. In this role, Letícia defines strategic milestones and enhances processes while previously overseeing operations and team performance as the LatAm Community Relations Associate Manager. Earlier career positions include Operations Efficiency Project Manager, Community Relations Expert, and various customer relations roles at Igreja Batista Capital, where Letícia successfully implemented customer experience initiatives. Additional experiences include an executive assistant role at Origine Group, assistant researcher at the Institute for Applied Economic Research (Ipea), and an internship at the Ministry of Foreign Affairs of Brazil. Letícia holds a degree in International Relations from Universidade de Brasília and has pursued further education in product ownership, marketing management, and UX/UI design.