Scott Gilmore is a seasoned Technical Account Manager at Black Box Network Services, with a track record of effectively resolving telephony issues and cultivating strong customer relationships since November 2019. Previously, Scott served as a Telecom Engineer Lead at TSYS, managing the performance of diverse telephony systems from April 2013 to November 2019, where improvements to server reboot efficiency were implemented. Prior to that, Scott worked at AT&T Mobility for nearly 17 years as a Senior Field/Technical Support Engineer, focusing on training and supervising an engineering team while ensuring compliance with company policies and enhancing overall productivity.
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