Yogesh B. is a seasoned professional in services delivery and program management with a strong focus on customer success and digital transformation. They have led project management efforts at Black Box Limited since 2017 and previously held managerial roles at Agc Networks and Avaya GlobalConnect, where they honed their expertise in IP telephony, contact center technologies, and ITIL frameworks. Yogesh has a proven track record of enhancing customer satisfaction and has received numerous accolades for their contributions, including multiple "CEO Performance Plus" awards. Their extensive experience spans engagement with global clients across various regions, demonstrating exceptional leadership and analytical skills.
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