John Goodfellow is an experienced project manager and service delivery leader with a robust background in technology and infrastructure services. Currently serving as a Senior Technical Project Manager and Senior Service Manager at BlackBerry since April 2011, John manages processes related to workload management and service delivery within the BB Service Engineering organization. Prior to this role, John held various director-level positions at Sun Life Financial from May 2005 to March 2011, where responsibilities included governance of infrastructure services, managing large teams and budgets, and overseeing outsourced service providers. John's earlier career includes leadership roles at Clairca and MetLife, where John directed teams across diverse IT services. John holds a Technologist degree in Computer Science from Algonquin College of Applied Arts and Technology.
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