GK

Grant King

Consultant at Blackchair

Grant King's work experience begins in 2002 when they worked as a Resource Manager at The Automobile Association, where they designed staffing plans, scheduled monthly rosters, and provided support to Center Specialists. In 2005, they joined Telefónica UK as a Scheduling Manager responsible for maintaining planning systems, creating and publishing schedules, and ensuring efficient management of breaks and offline activity. Since 2010, Grant has been a Consultant at Blackchair, where they have been involved in various tasks such as configuration management software installation, training, process documentation, customer support, and root cause analysis. Grant has also designed and implemented Genesys WFM solutions by analyzing business requirements and producing functional designs and GAP analysis documentation.

Grant King has a Bachelor of Accountancy degree from the University of the West of Scotland. No information is available regarding the start or end year of their education at this institution.

Links

Timeline

  • Consultant

    November, 2010 - present

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