Lauren Gonzalez is a Managed Services Operations Lead at BlackHawk Data, specializing in workforce management and operational excellence. Lauren has a diverse background in telecommunications and IT, previously serving as Manager of Managed Services Operations at NWN Corporation and as Professional Development Programs Director for the women’s network Stronger TogetHER at NWN Carousel, where programming was created to enhance the growth of women within the organization. Prior to these roles, Lauren gained extensive experience in customer service and cardiovascular care, supervising teams and improving patient outcomes at UNM Hospitals. Lauren holds a Bachelor of Business Administration from UNM Anderson School of Management and a Master of Business Administration focused on Organizational Leadership from Ashford University.
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