Jon Bickert has extensive experience in technology and risk management, currently serving as the Director of IT at A.G. Risk Management Inc. since February 2024 and as Sr Director at Blackhawk Network since September 2012, where responsibilities include overseeing contact center technology and business unit security. Bickert has a robust history in contact center operations, having designed and developed systems that enhance efficiency and reduce costs. Previous roles encompass senior management positions at Parago, project management at Verizon, and various technology positions across leading organizations in telecommunications and healthcare. Educational background includes studies at the International Institute and God's Bible School.
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