Steffan Hall currently serves as the Service Center Operations Manager at Blackhawk Network, a position held since November 2025. Prior to this role, Steffan was the CS Ops Transformation Manager at Ryanair from March 2024 to November 2025. Steffan's career began at Concentrix in August 2018, where various roles as Project Lead, Team Leader Operations, and Sr. Technical Support Associate were undertaken, including responsibilities in process optimization and change management. With experience across the social media and airline industries, Steffan has collaborated with industry leaders to drive significant improvements.
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