Drew Rivera

Drew Rivera is a Senior Director of Customer Success at BlackLine, overseeing transformative initiatives in customer engagement. With over 15 years of experience in post-sales roles, Drew has held significant positions at prominent companies including SAP, Salesforce, and UiPath, focusing on customer retention, growth, and churn mitigation. Drew's expertise in account management and renewals is complemented by earlier roles at Honeywell and Oracle. Currently pursuing education at George Mason University, Drew combines professional acumen with a dedication to family as a parent of four.