Kim Smith is an accomplished leader in AI and enterprise software, currently serving as Vice President of Business Operations and IT Strategy at BlackLine. Having previously held key roles at Automation Anywhere and ServiceNow, Kim has driven significant operational improvements and strategic initiatives that enhanced profitability and team engagement. Kim is also active in advisory roles, contributing to the Harvard Business Review Advisory Council and UC Irvine's Customer Experience Advisory Board. With a solid educational foundation that includes an MBA from LSU Shreveport and cum laude honors in Finance from Santa Clara University, Kim continues to inspire teams and deliver results across various sectors.
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