Salesforce native Event management & Payments apps for the Salesforce.com ecosystem

Enterprise Software

Internet

Payments

Software

Blackthorn

Blackthorn's headquarters in New York, NY, United States

Chris Federspiel

Lauren McCullough

Erik Meyer

Chris Kearney

Ashley Wagner

Andrea Adcock

The Engineering Team at Blackthorn is responsible for developing, maintaining, and enhancing the company's Salesforce native Event Management and Payments applications. This includes building seamless integrations with the Salesforce.com ecosystem, creating user-friendly frontend interfaces, robust backend systems, and providing top-notch technical support for customers. The team consists of a diverse group of specialists, including Salesforce Developers, Full Stack Engineers, Backend Developers, and Support Engineers, all collaborating to ensure the reliability, scalability, and user satisfaction of Blackthorn's products.

Engineering Team

The Customer Success & Support team at Blackthorn ensures that clients fully leverage the company's Salesforce-native Event Management and Payments solutions. They assist customers throughout their journey, from onboarding and implementation to ongoing technical support and renewals, ensuring an optimal experience and driving long-term customer satisfaction.

Customer Success & Support

The Sales and Account Management team at Blackthorn is responsible for driving revenue growth and customer retention by identifying and closing new business opportunities, managing client relationships, and providing technical solutions. Comprised of Account Executives, Sales Engineers, and Sales Development Representatives, the team leverages their expertise in Salesforce-native event management and payments apps to tailor solutions that meet customer needs and ensure successful implementation and adoption.

Sales and Account Management

The Operations and Management team at Blackthorn ensures seamless integration and functionality of the company's Salesforce-native Event Management and Payments apps. They oversee customer experience, marketing operations, Salesforce system optimization, team enablement, quality assurance, and overall operational efficiency to enhance client satisfaction and drive growth.

Operations and Management

The Leadership Team at Blackthorn drives strategic vision and operational excellence within the company, ensuring alignment across key functions such as product development, customer experience, finance, and technology. By fostering innovation and collaboration, this team empowers Blackthorn to deliver exceptional event management and payment solutions for the Salesforce ecosystem, ultimately enhancing customer satisfaction and growth.

Leadership Team

The Product and Project Management team at Blackthorn oversees the planning, development, and delivery of Salesforce native Event Management and Payments apps. The Project Manager coordinates timelines and resources, the Product Manager defines product strategy and requirements, and the Scrum Master facilitates agile processes to ensure efficient and timely project completion.

Blackthorn

Org chart

Teams

Engineering Team

Customer Success & Support

Sales and Account Management

Operations and Management

Leadership Team

Product And Project Management

Offices

Blackthorn

Org chart

Teams

Engineering Team

Customer Success & Support

Sales and Account Management

Operations and Management

Leadership Team

Product And Project Management

Offices

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