Denise Mora is a business analyst with extensive experience in developing and implementing conversational solutions, particularly chatbots. They specialize in requirements gathering, REST API analysis, manual testing, and continuous process improvement, having participated in projects across agroindustry, retail, and international insurance. Denise held the position of Administrative staff at Omint from 2013 to 2022 and is currently a Senior Functional Analyst at Bleett, where they analyze requirements and enhance client feedback. Denise also completed a degree in Information Technology Project Management at the Universidad Nacional de Lomas de Zamora and a course in Manual QA Testing at Coderhouse in 2023.
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