Shelly Maynard is an experienced Client Support Manager currently working at Blend since August 2021. Previously, Shelly held various roles at Invoice2go from March 2018 to July 2020, including Senior Manager and Customer Operations Manager, contributing to the success of one of the world’s top-selling invoicing apps. Between October 2013 and October 2017, Shelly managed a team of global customer support representatives at Hightail, focusing on enhancing customer experience and developing support systems. Early career experience includes a Customer Service Associate position at Myers Internet and multiple roles as Customer Service Manager at Netscape Communications/AOL from 1995 to 2001. Shelly holds a BA in Child Development from San José State University, earned between 1991 and 1995.
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