John Allen has a diverse work experience that spans various roles in customer service and sales. John recently worked as the Director of Customer Service at Blenko Glass Company, where they focused on developing standard operating procedures, system integration, customer retention, and resolving issues across different departments. Prior to that, John served as the Lead Manager and Sales Rep Liaison at Charlestonwrap, where they managed leads, conducted data analytics, and worked on process development and improvement. John also worked at King Memory, LLC as the Director of Customer Service and Sales, where they resolved escalated issues and coordinated with multiple departments to enhance customer service. Additionally, at King Memory, they served as the Customer Service and Sales Development Lead, performing troubleshooting, assisting in sales, and developing customer service programs. John's earlier experience includes working as the Direct Andon Response Team Lead at Amazon.
John Allen attended Marshall University from 2019 to 2020, where they studied Computer Science. Prior to that, from 2008 to 2011, they attended West Virginia University and focused on Physics. John completed their high school education at Huntington High School from 2004 to 2008, where they obtained a General degree in the field of General studies.
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