Blink Parametric
Simon McDonald currently serves as the Head of Customer Success at Blink Parametric since January 2023. Previously, Simon held various roles at E.ON, including Global Head of Customer Experience - Steering and Governance, where responsibilities included the design and implementation of a global customer experience model for around 50 million customers. Other notable positions at E.ON include International Customer Experience Manager, where Simon improved technology for real-time customer feedback, and Head of SME Sales at E.ON France, successfully generating €175 million in turnover. Simon's extensive career spans over two decades, with experience in sales, channel optimization, and commercial management across multiple companies, including E.ON, Powergen, and BT, following a degree from Newcastle University.
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Blink Parametric
Blink Parametric was founded in 2016, a Parametric as a Service (PAAS) InsurTech start-up focussed on a flight disruption travel insurance solution to prove its parametric platform. It became the first InsurTech in the FCA (UK) Sandbox programme and made TheINSURTECH100 (2019, 2020 & 2022), an annual list of the worlds’ most innovative InsurTech companies and has expanded its services platform to become a world leader in consumer focused parametric insurance product innovation. It was selected to join Cohort 5 of the prestigious Lloyd’s Lab innovation accelerator programme in 2020 developing a market-ready Business Interruption offering as part of a 10-week programme. It transforms its clients' complex offerings into superior service experiences with simple, intuitive, parametric products and services. Its proven platform serves as the execution conduit for high frequency, high volume, low value claims across the global Travel, Cyber and Business Interruption insurance sectors. It successfully partners worldwide with insurance companies, brands and financial services organisations in Asia, Australia, Europe, North America and Central and Latin America. For further information visit https://blinkparametric.com