Simon McDonald

Simon McDonald currently serves as the Head of Customer Success at Blink Parametric since January 2023. Previously, Simon held various roles at E.ON, including Global Head of Customer Experience - Steering and Governance, where responsibilities included the design and implementation of a global customer experience model for around 50 million customers. Other notable positions at E.ON include International Customer Experience Manager, where Simon improved technology for real-time customer feedback, and Head of SME Sales at E.ON France, successfully generating €175 million in turnover. Simon's extensive career spans over two decades, with experience in sales, channel optimization, and commercial management across multiple companies, including E.ON, Powergen, and BT, following a degree from Newcastle University.