Ashanti H.

Ashanti H. has a diverse background in user research and operations across multiple prominent organizations. Currently serving in Strategy & Operations at Block, Ashanti focuses on user research, combining quantitative and qualitative methods to enhance user and employee experiences. Prior experiences include roles at NUEMA as a User Experience Researcher, at Amtrak as an Innovation Service Designer, and at Square as a Design Researcher and Beta Programs Manager, where Ashanti led usability research for numerous product releases. Other notable positions include Engineering Operations Consultant at Argon & Co, Robotic Process Automation Manager and Operations Manager at Amazon, and Mechanical Engineer roles at United Technologies, along with research contributions at Georgia Institute of Technology. Ashanti holds a Bachelor of Science in Mechanical Engineering from Georgia Institute of Technology and a Master's in Industrial and Product Design from Pratt Institute.