Ashley Hiebner is an experienced IT professional with a diverse background in technical support, customer service, and small business operations. Currently serving as an IT Support Specialist and Customer Success Advocate at Block since June 2017, Ashley resolves customer inquiries and assists merchants with troubleshooting related to Square software. Previous roles include small business ownership at AshTech, providing web development and ICT services, and various technical support positions at Telstra, Apple, and Acquire Learning, showcasing skills in system support and customer service excellence. Ashley holds an Associate's Degree in Ministry and has demonstrated a consistent ability to manage technical issues and enhance customer satisfaction throughout a dynamic career.
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