BJ Crowell has extensive experience in risk and fraud mitigation, currently serving as a Risk Mitigation-ATO Specialist at Cash App since August 2024, while also working as a Fraud Specialist for Block since March 2022. Previous roles include positions such as Advanced Support Specialist in Business Banking/Risk at Square and Help Desk Technician at Veterans Enterprise Technology Solutions, among others. BJ Crowell has a strong background in customer service, having held roles such as Customer Service Advocate and Department Manager at McDonald's. Education includes a Bachelor of Applied Science in Human Resources Management and an Associate of Arts in Business Administration from the University of Phoenix.
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