Carolina (Caro) Díaz has a diverse background in user experience research and design. They served as a Graduate UX Research Assistant at the University of Miami UX Lab from 2018 to 2019, focusing on improving hurricane product interpretations for vulnerable populations. Prior to that, from 2015 to 2017, they worked as a Communications Designer at Provider Network Solutions, LLC, supporting marketing efforts. Currently, Caro holds dual roles as a Senior User Experience Researcher at Square and Block, where they continue to advance their expertise in UX research.
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