João Lima

João Lima is a Senior Payments Operations Manager at Block, where they lead payments operations across the international merchant payments unit. They currently manage a team of analysts and drive initiatives to enhance payment processes. Previously, João worked as a Payments & Risk Associate at Synapse, focusing on core payment operations and fraud investigation. Their experience also includes roles as a Bilingual Customer Success Manager at Convoy Inc and a Sales Manager at Campneus, where they managed teams and optimized logistics for LATAM markets. João began their career in sales leadership and consultancy roles, demonstrating a strong background in operational management and client success.