Kimberly Spencer has a diverse background in fraud prevention and customer service, with significant experience in various roles across multiple companies. At American Express, Kimberly served as a Team Leader and held positions as a Fraud Specialist and Business System Analyst, focusing on User Acceptance Testing from February 2018 to September 2019. Kimberly then transitioned to Block as a Fraud Specialist in July 2025. Prior experience includes working at Gap Inc. in Customer Service from August 2007 to October 2010, as well as serving as a Fraud Detection Specialist at MBO Partners from February 2024 to August 2025 and as a Senior Disputes Specialist at Aspiration from April 2021 to November 2023.
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