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Linda L.

Advanced Support Senior Lead

Linda L. is a Senior Operations Leader at Cash App with extensive experience in financial analysis, customer operations, and team management. Passionate about customer advocacy, Linda has successfully established operational support for Compass in the St. Louis market, driving significant revenue growth and enhancing customer loyalty. As a former Director at Mastercard, Linda built a social media support function and managed multimillion-dollar budgets, emphasizing project management and cross-functional collaboration. Currently, Linda leads the vision and strategy for customer service escalations at Block, focusing on key verticals like technical support and customer experience improvement. Linda continues to pursue a BSBA in Finance & Banking at the University of Missouri-Columbia.

Location

St Louis, United States

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