Sequoia Prasad is a seasoned capability and knowledge leader with over 12 years in the Banking, Finance, and Insurance sectors. Currently serving as a Service Excellence Specialist at Block, Sequoia previously held leadership positions at NAB, where they led the Content Management Centre of Excellence, and at MLC Life Insurance, focusing on quality and enablement. Sequoia possesses a strong track record in change management, project management, and the development of knowledge management frameworks, fostering effective communication and collaboration among diverse teams. Sequoia holds a Diploma of Health Science from Endeavour College of Natural Health.
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