Waqar Khan is an accomplished technology professional with extensive experience in software engineering, IVR systems, and contact center solutions. Beginning a career as a Software Engineer at ESP Global IT, Waqar progressed through key roles, including IVR Engineer at CSC and Senior Voice Engineer at Square, before founding Monster Pool to provide community-centric financial solutions. As Engineering Manager at Block, Waqar leads global technology initiatives and drives technical strategy for contact center engineering. Waqar's background includes significant contributions to JPMorgan Chase, Telenor, and Apple, demonstrating expertise in voice platforms, architecture solutions, and team leadership. Waqar holds a Bachelor's in Computer Science from the National University of Computer and Emerging Sciences and a Master's in Telecom Networks from the University of Technology Sydney.
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