Carolina C.

Carolina C. has diverse experience in customer service and support roles, having worked as a Customer Experience Agent and Seller Support Specialist at Vinterior from July 2020 to July 2021. In these positions, Carolina managed communications with buyers and sellers via email, phone, and live chat, and was responsible for creating and updating FAQ content. Other experiences include serving as a Summer Camp Counselor at The American School in Japan in July 2016, a Freelance Translator at Berlin Translate in August and September 2019, and a Customer Account Manager Specialist at Bloomberg, where Carolina focused on project management and client relations in June 2024. Carolina holds a degree in Modern Languages Plus from UCL and studied German Language and Literature at Freie Universität Berlin as part of the Erasmus program, with earlier education at The British School in Tokyo and St. Paul's School in São Paulo.