Christopher Longman

Christopher Longman has a diverse work experience spanning several roles and industries. Christopher currently works as the Enterprise Customer Success Director at Bloomreach, a position they have held since October 2022. Prior to this, they served as the Senior Customer Success Manager at Bloomreach from April 2021 to October 2022.

From 2017 to 2021, Christopher worked at Wunderman Thompson Commerce as the Head of Customer Insight & Activation. In this role, they were responsible for delivering data-informed digital products for over 25 leading brands. Christopher worked closely with clients to identify opportunities and define strategic roadmaps, focusing on customer research to drive impact.

Before this, Christopher was with Salmon from 2013 to 2017, where they held various roles. Christopher served as the Analytics & Insight Lead, leading a team of specialists and utilizing analytics tools to identify opportunities and improve customer journeys. Christopher also served as the Senior Insight Analyst and Web Analyst during their time at Salmon.

Their earlier experience includes working as a Digital Producer at Techdept. from 2012 to 2013, a Store Development Placement at Sainsbury's in 2011, and a Development Manager at Freshsight in 2010. Christopher also co-founded The Design Academy in 2010.

Throughout their career, Christopher has demonstrated proficiency in customer success, data analysis, and strategic planning.

Christopher Longman obtained a BSc in Business Management from King's College London, where they studied from 2009 to 2012. Christopher also acquired several additional certifications, including the Fundamentals Course from Exponea (acquired by Bloomreach) in May 2021, Managing Machine Learning Projects with Google Cloud from Google in January 2021, Optimizely Platform Certified from Optimizely in March 2016, Google Analytics IQ from Google in February 2016, and IBM Certified Business Analyst - Tealeaf Customer Experience Management V8.7 from IBM in May 2015.