Mohamed Khalif has a diverse work experience with a focus on technical support and engineering roles. Mohamed most recently worked at Blu Dot as an IT Project Manager starting in 2023. Prior to that, they spent over a decade at T-Mobile, where they held various positions. Mohamed began as a Network Technician in the Subscriber Support Group from 2010 to 2012. Mohamed then transitioned to the role of Associate Engineer Technical Support from 2012 to 2014, leading cross-functional teams in troubleshooting messaging and voicemail services. Mohamed then became an Engineer Technical Support from 2014 to 2021, where they led cross-functional teams in troubleshooting applications and subscriber services, including assisting with monitoring, troubleshooting, and deployment of fixes. In their most recent role at T-Mobile as a Sr. Technical Support Engineer from 2021 to 2022, Mohamed implemented new products, fixed integrations and critical issues, and collaborated with various teams to improve applications and services. Prior to their time at T-Mobile, they worked at FiberCloud as a Network Technician from 2007 to 2010.
Mohamed Khalif obtained a Bachelor's degree in Mathematics & Statistics from the University of Washington between 2001 and 2006. Later, they pursued a Master's degree in Business Administration and Management, General from the University of Phoenix from 2013 to 2015. Additionally, they hold a Unix and Linux Certification from the University of Washington, although the specific month and year of obtaining this certification are not provided.
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