Rupert Abbott is a seasoned professional in project and program management, currently serving as the Global Contact Centre Technology Leader at Aon since September 2013. In this position, Rupert drives client experience by fostering partnerships and overseeing the delivery of projects with a focus on risk management and quality assurance. Previous roles at Aon include Director of Global Portfolio and Project Management Services and EMEA Change Director, where Rupert successfully established governance standards and led a team of 22 in change management initiatives. Prior to Aon, Rupert held positions at ManpowerGroup as Global IT Programme Manager, IBM as Deputy Group Leader, and Telstar Consultancy Services as Director of Sales. Rupert holds a Master of Science in Organizational Leadership from Cranfield University and a Bachelor of Arts in International Business and French from the University of Westminster. In addition to professional commitments, Rupert contributes as a volunteer staff member at Blue Cross UK.
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