David Tompkins is an experienced IT professional with a strong background in technical support and management. At GreenPages Technology Solutions since April 2014, David has held the roles of Help Desk Manager, Help Desk Team Lead, and Help Desk Engineer Level II. Prior experience includes serving as an End User Computing Tier 2 specialist at EBSCO Information Services, where support was provided to over 600 users and involved remote troubleshooting, monitoring systems, and maintaining user accounts. Previous roles also include Computer Technician at Endicott College, where David focused on hardware diagnostics and repairs, and a Marketing Web Intern at Kaspersky Labs, responsible for web metrics analysis and site formatting. Educational credentials include a Bachelor of Science in Computer Science from Endicott College.
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