Jonathan Ritch is a seasoned technical architect with extensive experience in enterprise-level implementations and optimization of Retail Workforce Management (WFM) systems. Currently serving as a Senior Technical Architect at Blue Yonder since February 2020, Jonathan previously held a similar title at JDA Software, where responsibilities included performance tuning, technical automation, and senior escalation support for retail-based products. Jonathan's career began at Hewlett-Packard as a Technical/Programmer Analyst, and has included roles such as System Administrator and Application Support Analyst at RedPrairie. Jonathan holds a Bachelor of Science in Computer and Information Systems from De Vry, completed in 2001.
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