Swati Malik is a seasoned executive with extensive experience in cloud services and customer support. Currently serving as Corporate Vice President of Cloud Services at Blue Yonder since September 2019, Malik leads global White Glove Services, focusing on post go-live offerings, customer success, revenue growth, and business delivery. Previously, as Vice President of Cloud Services, responsibilities included overseeing Services Delivery for transportation and warehouse management products and leading development and support for retail and warehouse management solutions. Malik's career includes a significant tenure at Oracle, where roles spanned from Director of Customer Support for Taleo Cloud Services to managing support teams across various geographies, alongside driving women's leadership initiatives. Early career experience was gained at Satyam Computer Services Limited as an Oracle Financials Consultant. Malik holds an MBA in Executive General Management from the Indian Institute of Management Bangalore, a PGDTFM from ICFAI, and is a Fellow Chartered Accountant from the Institute of Chartered Accountants of India.
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